For Maintenance Request & Work Orders use your Resident Portal to submit all regular request. Expert Rentals – Resident Portal
*After Hours Emergency Requests: 1-254-616-9735
*Emergency Repairs are only those needed to protect life and preserve property. Examples are Fire (Call First 911, then Emergency line), sewer back ups, flooding of the interior of the property, gas leaks (Natural Gas smells like rotten eggs), Unable to secure the doors. Examples of Repairs that are not considered Emergencies: Air Conditioner not working (except during periods of extreme weather), appliances malfunctioning, problems with neighbors, locked out of the property, clogged toilets, no hot water etc.
Feel free to email our friendly service department for prompt help with your repair needs at firstname.lastname@example.org